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Parking charge notices

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What is a formal representation?

After receiving a Penalty Charge Notice, you may consider that it was issued incorrectly etc. You have the opportunity to complain to the local authority, this is called informal representation. If the council does not agree with your complaint, they will issue a Notice to Owner that details the legal grounds on which you can make a formal representation. You cannot do this unless you have received the Notice to Owner (NtO) Full details to include the applicable grounds will be included.

You must make your formal representation within 28 days of receiving the Notice to Owner. Again, state your case clearly and simply. If you have evidence to support your claim, such as receipts or witness statements, do included them, but we recommend that you send copies only and to hold on to the originals….and ensure that you keep a copy of your letter.

It is very important to note that, if you don’t think you meet one of the legal grounds for making a representation, you may still state your case, since the council has the right to exercise its discretion and cancel the Penalty Charge and/or release fee.

A local authority should respond to formal representations within a maximum timescale of 3 months from receipt .Again, it is still open to the authority to show that the delay in considering the representations was not unreasonable in the circumstances.




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