How can I check if the bailiff
fees are correct?
By visiting the Bailiffs Fees section
of our secure Downloads area, you
will see that we have provided you with a copy of the up to date
scale of fees that the bailiff can legally
charge when collecting Council Tax arrears. We have also
provided details of all other Bailiff Fees
to include Parking Tickets, Congestion Charges, Magistrates Court
Fines and Child Support Agency arrears etc.
How do I complain about the bailiff or the
fees?
If you wish to complain about the fees that you have been charged,
you will firstly need to apply for a detailed breakdown of all
of the fees and charges applied to your account. The Bailiff Company must,
by law, provide this. This request is referred to as a Subject
Access Request (S.7) which is pursuant to Section 7 of the Data
Protection Act 1998.
In the Subject Access Request section
of our Downloads area you will see
that we have provided a draft Subject Access Request that can
be adapted to suit your own particular circumstances, which also
requests details of the Bailiff’s Certificate.
You will see on our Front Page that we have provided a section
entitled: How to Complain which should
answer any other queries that you may have.
NOTE:
We have a Help Line available on: 0906 802 0273
Please ensure that before telephoning us you read the Contact Us page
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