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**Note** Please see the bottom of this page for our Brand New service introduced on 1st October.


Under the section: About Us you will see that the main aim of our site is to provide sufficient information for you to establish whether there has been any wrongdoing or overcharging on your particular case.

By using our Template Letters and in particular, our Subject Access Request and copies of the Statutory Fees, you should then be able to take any complaint that you may have to the Bailiff Company, Local Authority, or County Court by way of a Form 4 Complaint.

From feedback that we receive, many people have immedate bailiff queries that they wish to discuss personally. For this reason, we have introdcued a Telephone support line.

As we are not publicly funded, we do have to make a charge for this additional service. The cost is £1 per minute. There are no hidden costs, but we would advise that you use a BT landline if possible as other providers such as Virgin and Talk Talk etc can cost much more than this. Please do try to avoid using a mobile telephone to call us as the charges are much more expensive.

Our telephone number is: 0906 550 0145 and is available between 8.30 and 7pm.

**New **New**New**

With many people having access only to a mobile phone, or even calling from an office where 0906 numbers are restricted, we have introduced a brand new service where, for a one off fee of £10 you may send a question to us which we will respond back to you via e-mail. This will ensure that you know exactly how much you are spending and will allow you to contact us from either your home or your office without the worry of a large telephone bill. As an added bonus, Included in this fee, you will be provided with a password to enable you to have free access to all of our Download documents!!

Click here for further details: ASK US A QUESTION.

 

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